Posted September 6, 2017 07:53:37 CDT

Agreement Employees: Urgent Resources Available

by P. Grosskopf

The following health and wellness resources are available to those impacted by Hurricane Harvey.

Behavioral Health:

An emotional support hotline is available, free of charge, regardless of behavioral health plan membership. It provides access to specially-trained mental health specialists.  United Behavioral Health/Optum: 1-866-342-6892 (toll free) 24 hours a day, 7 days a week

Prescription Drugs:

Prescription medications are available to you at any retail pharmacy. Simply show your Express Scripts ID card, or if your ID card is unavailable, call the number below. For members with home delivery orders in impacted areas, UPS shipments will be held at the member's local post office for pickup if delivery to the home is not possible.  Accredo and Express Scripts: 1-800-842-0070 (toll free) 24 hours a day, 7 days a week

Vision:

If you've lost, broken or damaged your eyewear, emergency (temporary) replacement glasses can be sent to you, at no cost, with overnight shipping (must call by 2:30 p.m. ET for same-day processing). Or, if you prefer to order permanent replacement glasses or contacts, expedited shipping is available.  EyeMed: 1-866-652-0018 (toll free) Mon-Sat 7:30a.m.-11p.m. ET; Sun 8a.m.-8p.m. ET

Medical Care and more:

Virtual Visits make it possible to see and speak to a doctor from any location via mobile phone, tablet or computer 24 hours a day, 7 days a week. Doctors diagnose and treat a wide range of non-emergency medical conditions such as colds and rashes, stress and grief. Virtual Visits are free, regardless of health plan membership. Please see more information below.  United Healthcare: 1-866-735-5685 (toll free) 24 hours a day, 7 days a week

Help finding care, behavioral health support, assistance with finding available shelters and government resources, and other services are available through Aetna's Resources for Living, regardless of health plan membership.  Aetna: 1-888-238-6232 (toll free) 24 hours a day, 7 days a week

Free sessions with registered nurses, health coaches and behavioral specialists are available to assist with any medical or emotional support needs. These professionals can also help find available community resources.  Highmark/Blue Cross Blue Shield: 1-888-258-3428 (toll free) 24 hours a day, 7 days a week

More information on Virtual Visits:

UnitedHealthcare and its Virtual Visit partners, Doctor on Demand and AmWell, are offering free medical services to support those affected in Texas and Louisiana, regardless of health plan membership.

Doctor on Demand:

• To get started, go to www.doctorondemand.com, or call 1-800-997-6196 (toll free).
• To receive a visit at no cost, apply promotion code HARVEY2017. Valid through September 8, 2017.

AmWell:

• To get started, download the AmWell app by texting AW to 1-617-249-7410, or call 1-855-818- 3627 (toll free).
• To receive a visit at no cost, apply coupon code HARVEY. Valid through September 15, 2017.